30-Day Return Policy Overview

We stand behind our products and want you to be completely satisfied with your purchase. If you're not entirely happy, we offer a 30-day return window for most items.

Return Conditions

• Items must be unused and in their original, sealed packaging
• All original tags and documentation must be included
• Return request must be initiated within 30 days of delivery
• Items must not show any signs of tampering or damage
• All accessories and free gifts (if any) must be returned
• Electronic items must not be registered or activated

How to Return

1. Contact Customer Service: Email us at support@luxselections.com with your order number and reason for return
2. Receive Return Authorization: We'll review your request and send you return instructions within 24 hours
3. Package Your Return: Securely pack the item in its original packaging
4. Ship the Item: Use the provided return shipping label or follow our shipping instructions

Refund Process

• Refunds will be processed within 5-7 business days of receiving your return
• Original shipping charges are non-refundable
• Refunds will be issued to the original payment method
• You will receive an email confirmation once your refund is processed

Non-Returnable Items

• Items with broken seals or opened packaging
• Products showing signs of use or damage
• Customized or personalized items
• Items marked as final sale